State Farm® Insurance Agent Terrence Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Farzane Qasemi
February 6, 2026
5
out of
5
rating by Farzane Qasemi
"Great experience with this agency. Sima was very helpful, patient, and professional. She answered all my questions and made everything easy. Highly recommend!"
We responded:
"Thanks for the 5-star review! We’re so glad Sima could make the process easy and professional for you. We truly appreciate the recommendation!"
Aland Omar
January 30, 2026
5
out of
5
rating by Aland Omar
"This is one of the best Insurance Agencies I been to. Sima was very professional and helpful. She made sure all my quotes and policy paperwork info got to me asap!"
We responded:
"Thank you so much for the 5-star review! We are thrilled you had a great experience and hope to see you again soon."
Nizar Hussain
January 29, 2026
5
out of
5
rating by Nizar Hussain
" thank you very much miss Sima Oma"
We responded:
"We appreciate you and 5 star review. Sima is a valuable member of our team."
Ali Akram
January 28, 2026
5
out of
5
rating by Ali Akram
"Best state farm agency, Sima Omar was very professional and made the process very smooth and easy, best experience ive had with an insurance agency so far highly recommend!"
We responded:
"Thanks for the love! We will be sure to share your feedback with the whole team—it really makes our day"
Myranda Clark
January 28, 2026
5
out of
5
rating by Myranda Clark
"Kandace Abbott provided excellent service while helping me purchase insurance. She took the time to walk me through every step of the process, answered all of my questions clearly, and made sure I understood my coverage options. Kandace is very warm, professional, friendly, and helpful. I truly appreciate her dedication and highly recommend her services. 10/10"
We responded:
"Miranda, thank you so much for the kind words! Wow! We are thrilled that Kandace could help simplify the insurance purchase process for you. She is an integral part of our team and we’ll be sure to share your praise with her. If you ever have questions about your coverage or need a quick policy review, we are always just a phone call away."
One Way Painting & Remodeling
January 28, 2026
5
out of
5
rating by One Way Painting & Remodeling
"Kandace Abbott did a great job helping me with my insurance. She walked me through everything step by step and made the whole process easy to understand. She’s very knowledgeable, nice, friendly, and genuinely helpful. I really appreciated her taking the time to make sure I got what I needed. Highly recommend working with her!"
We responded:
"Thank you! We're so happy Kandace could help make your insurance journey simple and stress-free. Your kind words about her being genuinely helpful mean a lot to us. Please don’t hesitate to reach out if you ever need a policy review or have more questions!"
kelly williams
January 27, 2026
5
out of
5
rating by kelly williams
"I had the pleasure of working with Kandace Abbott a very sweet lady she answered all my questions and gave a good quote for my auto."
We responded:
"Hi Kelly, thank you for the glowing review! We are so glad to hear that Kandace provided you with the sweet and helpful service we strive for. We’ll be sure to pass your kind words along to her. Thanks for choosing Terrence Bailey State Farm agency for your auto insurance needs!"
LeaAnn Baldon
January 27, 2026
5
out of
5
rating by LeaAnn Baldon
"Anytime I've ever called, Kandace is so helpful! You can tell she enjoys her job and is extremely knowledgeable"
We responded:
"Hi LeeAnn, thank you so much for the 5-star review! We are thrilled to hear that Kandace provided such helpful and knowledgeable service when you called. At Terrence Bailey State Farm insurance, we take great pride in our customer support, and it’s wonderful to see Kandace's passion for her work recognized. We’ll be sure to share your kind words with her! We look forward to assisting you again soon."
Kazhal Ghanei
December 21, 2025
5
out of
5
rating by Kazhal Ghanei
"I worked with Sima Omar and she helped a lot and was really nice and helpful and she helped change my insurance to State Farm make it a nice and easy time for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cee Jay
December 1, 2025
5
out of
5
rating by Cee Jay
"I really appreciate the assistance I received from Kandace with Terrance Bailey- State Farm. She worked diligently to get my son the best offer on his policy, was very accommodating and professional. I highly recommend this agency 😃"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
pezhman hassanzadeh
November 7, 2025
5
out of
5
rating by pezhman hassanzadeh
"I worked with Sima Omar at Terrence Bailey’s State Farm office. She was very professional, friendly, and patient. Thank you, Sima, for your excellent service — you deserve five stars!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
dlovan dlovan
September 5, 2025
5
out of
5
rating by dlovan dlovan
"I had a wonderful experience here. Sima Omar was so helpful, professional, and friendly. She explained everything clearly and made the process very easy. Highly recommend this place"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Omar M
August 26, 2025
5
out of
5
rating by Omar M
"I had an excellent experience working with Sima! Very knowledgeable, patient, and took the time to explain all of my options in a way that was easy to understand. I truly felt like they had my best interests at heart. They responded quickly to my questions, provided clear guidance, and made the entire process stress-free. I highly recommend Sima to anyone looking for reliable, professional, and caring insurance service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
saji mohammad
August 25, 2025
5
out of
5
rating by saji mohammad
"كلمة شكر وامتنان للأخت الفاضلة سيما على الخدمة الرئعة والمساعدة"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hannah Capuno
August 22, 2025
5
out of
5
rating by Hannah Capuno
"This State Farm branch is the best! I had the pleasure of working with Kandace Abbott. She is AMAZING, and she made our auto and home insurance process a walk in the park, getting us significant savings. Super friendly and knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agency and agent that puts customers first."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brian Montgomery
August 21, 2025
5
out of
5
rating by Brian Montgomery
"I reached out for some quotes on homeowners as well as auto insurance. Kandace provided me with all the information I needed to move forward with my decision. I would recommend anyone who is needing quotes, information and/or insurance itself to give her a call and see what she could possibly do for you too! Thank you again for all your help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Deena Gilbert
August 21, 2025
5
out of
5
rating by Deena Gilbert
"Kandace was very pleasant and professional to work with. Answered any and all questions I had and got back with me in a very timely manner. Would definitely recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
يوسف ابو نادر
July 30, 2025
5
out of
5
rating by يوسف ابو نادر
"Best service and they are very respectful. Thank you. Special thanks to Sima"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
SARAA SRAA
July 29, 2025
5
out of
5
rating by SARAA SRAA
"شكرا كتير انسةSima شغلها كتير ممتازة"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
T Goode
July 28, 2025
5
out of
5
rating by T Goode
"Great support. Kandace made the switch easy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Hussein Albader
July 18, 2025
5
out of
5
rating by Hussein Albader
"They are very friendly thanks Sima"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Barbara Calloway
June 25, 2025
5
out of
5
rating by Barbara Calloway
"I have been with this agency since the late 1980's for good reason. They are the best people to deal with and they have always taken care of our needs. We have life, home and auto with them. If you're looking for insurance and people who are there for you, look no further than Terrance Bailey and his staff. They always go the extra mile. You won't be sorry."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Karen Loyd
June 24, 2025
5
out of
5
rating by Karen Loyd
"Great people to work with! Friendly & helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
malband burhan84
May 12, 2025
5
out of
5
rating by malband burhan84
"Sima Omar did an outstanding job assisting me with my insurance needs! Her professionalism, knowledge, and excellent customer service skills made the entire process seamless."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
rozhan faisal abdullah
May 12, 2025
5
out of
5
rating by rozhan faisal abdullah
"5 stars! Sima at Terrence Bailey State Farm is amazing. She helped me with my insurance needs after moving from Boston. Quick, informative, friendly,and respectful. Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"